The Perfect Virtual Assistant

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Customer Support Services

Are you flooded with tickets and queries from customers? The fast-paced world is such that customers expect replies and responses in no time. Hire a virtual assistant who can offer a professional customer support, no matter whether it is live chat, social media messages or phone calls.

Quality Services

What's included in our Customer Support Solutions?

Email Support

Our Virtual Assistants can create Email templates and curate standard, specific email responses to customer queries and tickets. Trained to build simple, easy-to-read emails that convey the message precisely.

Live chat

Hire dedicated Virtual Assistants who can handle all your customer queries anywhere, anytime. Effective tools and trained professionals to handle multi-chat windows, and messages from social media platforms.

Handling calls

Our VA's shall handle unlimited customer calls and answer the queries. Our professionals are trained to be empathetic, and patient and they hold strong communication skills and language proficiency.

Receptionist Services

Answer incoming calls, route them, make reservations, schedule appointments, manage contracts, do all the paperwork, bookkeeping, travel and accommodation arrangements and so on.

Respond to complaints

Delays cost businesses. Virtual Assistants are trained to handle customer complaint emails and calls shall listen to their problems patiently and offer quick fixes. A follow-up is also scheduled if needed.

Helpdesk Support

Whether you are a startup or an established company, our VA's shall help you set up a virtual helpdesk that can handle calls, emails, respond faster to queries, resolve customer problems, collect feedback and so on.

Why hire a Customer Support Assistant?

Strengthens brand image

Enhance customer satisfaction

Resolve customer problems instantly

Save the customer support costs

Why choose RatiocinateVA's services?

An average full-time employee remains productive only for three hours in an 8-hour day. Why pay for 8-hours to do a 3-hour job? Hire a virtual assistant and pay for just the productive hours.

You deserve the best

We have marshaled a well-experienced team of experts and professionals who offer top-notch services. Through stringent screening and mandatory checks, we hire the best minds in the industry.

Affordable pricing

From subscription-based plans to pay-per-use-model, we provide flexible pricing options and membership plans for you to choose from. You are free to upgrade or downgrade a plan anytime on prior notice. Upfront Pricing, no surprises.

Hire a Collaborator

We do not end up with merely helping you manage emails or book a flight. We become your go-to partner and your goals become our goals. We work to serve you the growth and efficiency that you've always imagined of!

Clarity of Scope

Our dedicated team of Virtual Assistants love details and they would not hesitate to go the extra mile to understand what is expected, and what has to be done.

Premium 5-star quality

We do it with the same quality or at times better than you could have done it all by yourself. The 5-star customer rating that we have been gifted by our clients speaks volumes about our commitment to quality.

24*7 Service

We function round the clock so as to cater to our clients the moment there is a need. Even if your assigned virtual assistant is on leave or unable to complete the task, our backup assistants will jump in to ensure seamless delivery of services.

Hiring a Virtual Assistant is easier than you think!

We offload your non-core, mundane, administrative, and business support tasks from your shoulders. Concentrate your efforts and energy elsewhere, on the core business operations and critical tasks. Monotasking always yields better than multitasking!

Hire an affordable, skilled Virtual Assistant for your business